This policy explains what information Korean Home Service (“we”) collects through koreanhomeservice.com, how we use it, and who we share it with.
Last updated: August 21, 2026
1. Information we collect
Information you give us
When you request a free quote, we collect:
- Your name
- Your phone number
- Your address and ZIP code
- Your email address (optional)
- The service you need and any details you provide
- Whether you would like to be contacted in Korean
Information collected automatically
- Your IP address, used only temporarily to prevent spam and duplicate submissions
- Browser type, device, and pages viewed (Google Analytics)
- The page you submitted the form from
We do not collect Social Security numbers, credit card numbers, or financial account information.
2. How we use your information
- To match you with verified contractors
- To contact you about your quote by phone, text, or email
- To answer your questions and provide support
- To improve our website and services
3. Who we share it with
We share your information only in these cases:
- The contractors we match you with, limited to what they need to prepare your quote.
- Our customer management system (GoHighLevel), which stores your request on servers in the United States.
- Google Analytics, for website usage statistics.
- When required by law.
We do not sell your personal information.
4. Calls and text messages (SMS)
If you consent when submitting the form, we may call and text the number you provided about your quote.
- Texts are sent from +1 (888) 960-7315.
- Messages may be automated.
- Consent is not a condition of purchase.
- Message and data rates may apply, and message frequency varies.
- Reply STOP to opt out or HELP for help.
5. Cookies and analytics
We use Google Analytics to understand how visitors use the site, and we load Google Fonts to display type. You can block or delete cookies in your browser settings, though some parts of the site may not work correctly if you do.
6. Retention and security
We keep quote requests for as long as we need them to provide the service and respond to your questions. You can ask us to delete yours at any time. We take reasonable steps to protect your information, but no transmission over the internet can be guaranteed to be completely secure.
7. Your choices
You can ask us to show you, correct, or delete the information we hold about you, and you can opt out of marketing contact at any time. Email tony@koreanhomeservice.com and we will take care of it.
8. Children’s privacy
Our services are not directed to children under 13, and we do not knowingly collect their personal information.
9. Changes to this policy
If we change this policy, we will post the update on this page and revise the date above.
10. Contact
Privacy questions: tony@koreanhomeservice.com